How to reset your password

You can easily change your password in your user profile or by clicking forgot password at the login screen.

An email confirmation is sent when an end-user password is changed via:

• Forgot password link at log in
• User profile settings

Note: If your password expires before you've had a chance to change it, you'll be redirected to a Forgot password flow when you try to sign in. Follow the on-screen instructions to reset your password.

Forgot Password Link

1. At the welcome page, enter your email.

2. Click on the forgot password link.

3. Then enter your new password.

note: the new password must match or else your password will not be saved

4. Click Change Password.

Your password is updated. You will receive an email from the Mevi Support team notifying you that your password has changed. 

To change your password from the user profile

1. In your user profile, open the settings page [insert screenshot]

2. Click"Change Password" in the profile section

3. Then enter your new password.

note: the new password must match or else your password will not be saved

4. Click Change Password.

Your password is updated. You will receive an email from the Mevi Support team notifying you that your password has changed.