Thanks for the heads up! If you could send us a quick message using the ? icon at the bottom left of Mevi side menu on desktop (or at the bottom of your sidebar on mobile), we'll alert our customer support team so they can investigate further. You can also submit a request at the top right corner of this page.
Phone Support
Dial: +1-866-498-6344
Chat Support
We offer a live chat support sytem right in the app. To get started click on the the ? Get Help at the bottom left of Mevi side menu on desktop (or at the bottom of your sidebar on mobile). Send us a message and our customer support team will be available to chat with you live.
Support Chat Hours: 7 Days a week from 8am - 7pm
Email Support
You can also send an email to support@mevi.io
Please provide the following if possible:
- What version(s) of the app (desktop/web/mobile) you're seeing this bug occur in. If desktop, then Mac or Windows? If mobile, Android or iOS? If web, what browser?
- The URL of the Mevi page where the bug is occurring, if applicable.
- Screenshots, GIFs, and videos of the bug are super helpful if you're able to send them our way!